Tell us about the loss.

If an Avant representative knocked on your door, it means your property sits inside a Red Zone — an area where recent weather or event data shows a high likelihood of claimable damage nearby. Door-to-door in affected neighborhoods is still one of the best ways we find homeowners who have real damage and don't yet know it. There's no obligation — a quick inspection tells you whether there's anything worth filing on, and we go from there.

Yes. The first conversation and claim review are at no cost to you. If we move forward together, engagement terms are always put in writing before any work begins.

For full claim representation, our fee is a percentage — disclosed up front, in writing. For appraisal representation we bill hourly with itemized invoices. And when you use an Avant Certified Contractor to complete the repairs, our fee is paid by the contractor — not out of your settlement. We'll walk you through all three in our first call so you can pick the fit.

Within one business day for form submissions and emails. Phone calls during business hours reach a licensed adjuster directly.

Your policy declarations page, any carrier correspondence (offers, denial letters, scope documents), and photos of the damage if you have them. Don't worry if you don't — we can pull most of it ourselves once you authorize us.